Regulated by Rics

Postage of Items purchased at auction

Hansons Auctioneers do offer an in-house postal service for clients who are not able to attend the auction or unable to collect. If items are needing to be sent abroad we shall assess these on an individual basis, depending on the object and worth/size of parcel, Hansons will recommend using one of our couriers if we are not able to post your item in-house. We reserve the rights not to post items abroad if we deem unfit and think it will break.

We are not professional packers or shippers, though will try our upmost to pack items in a correct way which will ensure items arrive safely, however Hansons Auctioneers will not be held responsible for making any claim. We may be able to make claims with Royal Mail or Parcelforce, but cannot guarantee this.

There are some items that due to their nature, size or weight we cannot post out, though we can recommend couriers who you can arrange to pick the item up from our saleroom, they will also be able to insure some items which we are unable to insure. (These items are noted at the bottom of this page).

Items are sent out a minimum of a week after the sale, and cannot be sent for a specific date, or sent by a specific method.

Items sent in the UK: 

Depending on worth, size and weight items will either be sent by 1st class signed for, Special Delivery 1pm or Parcelforce.

Our postage charge for our in-house service to the UK are between £12-£35 plus VAT per parcel, clients shall be quoted after the sale once we have weighed and measured goods and looked at insurance. We are unable to quote overseas parcels before the sale as need to take hammer price into consideration, please contact us after you have purchased the item.

Ceramics and glass items to the UK. Please note due to the maximum size of our boxes we struggle to pack larger amounts of ceramics and glass. We prefer not to send more than two medium pieces of ceramics or glass (for example two medium sized vases), or up to six smaller ceramics or glass (for example small figurines) per box. If we are unhappy that items are too fragile and are likely to break we shall recommend you use a courier to pack and insure them properly. We thank you for your understanding with this, and of course we do try to assist as many clients as we can. We do this to help minimise breakages, especially on more expensive pieces.

Items sent overseas:

**Please note we will not send glass or ceramics items overseas** - Due to their breakable nature.

We shall look at items on an individual basis. Depending on worth, the item and the country the item is to be sent to. Only small and non-fragile items will be considered for in-house postage. Please note if we decide to post items abroad, ALL CLIENTS WILL BE REQUIRED TO EMAIL US A DISCLAIMER, ACCEPTING RESPONSIBILITY FOR BREAKAGE OR LOSS OF THESE PARCELS, HANSONS WILL NOT PAY OUT FOR ANY CLAIM AGAINST PARCELS SENT ABROAD. They are posted at your own risk

**We recommend overseas clients, use specialist couriers Mailboxes or Advance Forwarding to send their items.**

Mailboxes Nottingham, www.mbe.co.uk/nottingham +44 (0) 1159 472 779

Advance Forwarding +44 (0)1332 865 656 www.advanceforwarding.co.uk

Insurance:
We remind clients using the Royal Mail postage system within the UK there are certain items WHICH CANNOT BE INSURED.  If your item cannot be insured with our postage, you are welcome to arrange your own courier to collect, or use one of our recommended couriers above.

If you need to have your item insured we ask that you contact a specialist courier who can collect and pack the item themselves. (Our office is open Monday till Friday 9am-5pm for collections).

If you are sending a courier to collect an item, though would like Hansons to pack the item for you, please contact our accounts office and we shall take a payment for packaging only.

Items which CAN NOT be insured by Hansons postage:
Any item which cost above a total of £2500
Any item containing GLASS
CERAMICS
Anything classed as an ‘ANTIQUE’ over 100 years old
FOSSILS
STONEWARE
JEWELLERY (excludes ‘costume’)
PRECIOUS STONES
WATCHES

Items which CAN NOT be sent by Hansons Postage (please use your own specialist courier to collect):
WEAPONS (guns, knives, swords etc.) Even though some other auction houses do agree to post these, Hansons do not post any weapons in house, UK or abroad. We will pack these items only.
BATTERIES
AEROSOLS
ALCOHOL higher than 70%
PERFUMES classed as flammable

Hansons Auctioneers reserve the right to not post an item if it falls in between any of the guidelines, and they deem it unfit to be posted.

Recommended Couriers which can insure all items:


Mail Boxes Etc. Nottingham +44 (0)1159 472 779 www.mbe.co.uk/nottingham

IJK Couriers (Contact Ian Kent) 07917500522 www.ijkcouriers.co.uk

Advance Forwarding +44 (0)1332 865 656 www.advanceforwarding.co.uk  

 

*Please note furniture MUST be collected three days after a sale has ended*

Hansons do offer a chargeable delivery service within a 10 mile radius - The cost of delivering one piece of furniture will be £20 + VAT.