Regulated by Rics


"The condition report was faultless and your after sales service was both friendly and professional. All items were carefully and intelligently packed." Brendan Smith

"Let me express my thanks for the excellent packing job of your relevant people, not all auction houses are working that carefully." Franz Josef Lang

"Just wanted to say thank you for your very prompt and helpful service.  We were impressed by the lovely lady Anthony spoke to... The picture arrived well packed and in perfect condition.  Thank you so much - it is such a pleasure when things go so smoothly. Keep up the good work." Anthony & Sonia Green

“… may I say how much I enjoy your energy and skill … you treat every lot as the only lot in the sale and this is essential to the success of the event.” Martin Gallon, Auctioneer for Sothebys Australia

 “… would happily recommend Charles services”, Childline Northwest Ball

“As always, he was absolutely brilliant …”, Asthma UK Ball

"Thank you for your brilliant packaging and delivery department. That is the quickest service I have had from any auction house." Mr John Grevatt

“Charming auctioneer Charles Hanson took to the stage …” OK magazine, covering the BBC Children in Need auction hosted by Gary Barlow, which was titled ‘the most exclusive event of the decade'

 "We attended the valuation day at Kenilworth last Tuesday and want to say how impressed we were. From the warm welcome at the door to the appraisal of our items, we experienced a friendly & efficient service, which more than gave us the confidence to entrust your company with the sale". Roger & Gill Grute

  “You really lit up the evening and through your skills as an auctioneer par excellence we raised in excess of £1200, a record for our Club’s Auction of Promises.” The Rotary Club of Bakewell

 "Yesterday my Wife and I attended your valuation day at the Cricket Club, the two Ladies there were wonderful very helpful, it was nice to see that customer service is not a thing of the past, you must be very proud of your Staff, keep up the good work". Roger & Pat Bayton.

"Thank you! I managed to watch some of the auction on-line, it was a pleasure to see Mr. Hanson's smile when my first lot sold for more than it was estimated. It has been a memorable experience. What a lot of work to be done to organise it all, so again, thank you" Sylvia Critchlow

"This was (my) first visit to your Auctions and would like to say how impressed I was with the friendly helpful staff, please feel free to add me to your mailing list. Thanks again" Ian Taylor

"I simply want to convey my thanks to you and your professional Sales team, and in particular Isabel for selling our Lots with much cheerfulness and enthusiasm. What a special team you have! I'm delighted at the results!" Janet Hardman 

"I bought my first items from one of your sales on 3rd December and I want to congratulate you on your excellent staff and the splendid manner in which I was looked after from the outset. I bid by phone and the two people who took my bids were so professional and friendly. I paid via Martin (?) in Accounts who was also very helpful, and, having paid p& p, the items were posted to me in record time. If this isn’t service, I don’t know what is!!  Well done, keep it up and your business will go far." Michael Naxton, ASFAV

'Parcel arrived safely this morning, I would like to thank the packer for the exemplary way in which the packing was done and the box prepared. Superb job.' David

"I want to say how much I enjoy coming to your saleroom. You create the best atmosphere of all the auctions I have been to. You also have a great team. They are always very patient with me, and I mean the whole team!" Angie Ainsworth

"May I convey our thanks to all your staff for their kindness shown to my wife and myself at yesterday's sale... May I give a big thank you to both Kevin, and the auctioneer Isabel, as without their help, we would still have his large collection, and, we wouldn't know what, or who to contact to deal with it. Once again thank you all." Mr. K. M. Walklate

"Just a quickie to say many thanks for my picture that arrived safe & sound this morning. It was fantastically well wrapped & managed to survive the Royal Mail successfully, a rare occurrence these days. I bought this for my husband who is a keen collector of Donald Maxwell books & never expected to have a painting by him so is very chuffed. Thank you for all your help & advice & getting everything sorted so well for me."

"Hanson's is such a pleasant firm to deal with. All your staff relate well to anyone who comes through your doors, whether buyers, sellers, browsers or people who just love the feel and the history of the items passing through."